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Whether you are an external or internal consultant, we need to manage client relationships. This two day programme uses various analytical tools to assess the type of client and stakeholders.

Much of the course concentrates on eliciting information from clients by building and maintaining rapport, using powerful questioning techniques to help you identify the real issue and potential solutions.

There are useful frameworks to help you undertake diagnostics and goal setting criteria to help the client be totally outcome focussed.


Strenghts Deployment Inventory

Myers Briggs

Relationship Management